Privacy Policy
Last updated: March 2026
Open Street Media ("we", "us", "our") is a video production company based in Toronto, Ontario, Canada. This policy explains what personal information we collect through this website, how we use it, and your rights regarding that information.
Information We Collect
We collect personal information only when you actively provide it. This happens in two ways:
- Contact forms. When you submit a contact form on this website, we collect your name, email address, brand or company name, and the message you provide. This information is used solely to respond to your inquiry.
- Booking calls. If you book a call through our Calendly link, Calendly collects your name and email address to schedule that appointment. That information is governed by Calendly's privacy policy.
How We Use Your Information
Information submitted through our contact forms is used only to respond to your message and follow up on your inquiry. We do not add you to any mailing list, sell your data to third parties, or use your information for any purpose other than responding to you directly.
Third-Party Services
This website uses the following third-party services:
- Formspree. Our contact forms submit data to Formspree, a third-party form processing service. Formspree receives your form submission data and forwards it to us by email. You can review Formspree's privacy policy for details on how they handle data.
- Calendly. Booking links on this website direct you to Calendly for appointment scheduling. Any data you provide to Calendly is governed by their own privacy policy.
- Umami Analytics. We use Umami to understand how visitors use this website. Umami is a privacy-respecting analytics tool that does not use cookies and does not collect personally identifiable information. No data from Umami is linked to you as an individual.
- Google Fonts. This website loads fonts from Google Fonts. Google may log your IP address when fonts are requested. See Google's privacy policy for details.
Cookies
This website does not use tracking cookies. Our analytics tool (Umami) is cookieless by design. We do not use advertising pixels, retargeting cookies, or any other form of cross-site tracking.
Data Retention
Contact form submissions are retained only as long as needed to respond to and manage your inquiry. If you would like your information deleted, contact us at the address below and we will remove it promptly.
Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and request that we delete it. To exercise any of these rights, contact us at contact@openstreetmedia.com.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. If you have questions about this policy, reach out at contact@openstreetmedia.com.